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UX Research Accessibility Concept Thesis

MoonTouch

Accessibility Redeveloped, Redesigned, Reimagined.


MoonTouch is an accessibility tool with a revolutionary non-visual user interface that enhances the experience of smartphones for users with visual impairments.

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Role

UX Researcher & Designer

Duration

1 Year 8 Months

Domain

Accessibility ยท Mobile

Status

Thesis, Concept

The Problem

Millions of users with visual impairments around the world require accessibility tools to interact with their smartphones. Features like Talk Back, Voice Over, and Screen Readers are known as Accessibility Tools. They work by layering on top of the device's UI.

But the UI these tools are layering on top of and making 'accessible' is a Graphic User Interface. It is designed for sighted people. Accessibility Tools instruct users with visual impairments on how to use a GUI via audio feedback.

This intermediary behavior makes this solution slow, limiting, inflexible, unintuitive, and cognitively demanding to use. Users, at best, get a sub-par interaction quality, a.k.a. a poor User Experience.

Solution

I wanted to create a solution with zero dependency on vision to its core!

To achieve this goal, I followed the Double Diamond UI/UX Design Framework. This process included performing a deep analysis of the pain points and needs of users with visual impairments to craft the best possible solution - MoonTouch.

Read the case study to know how MoonTouch redesigns the Information Architecture and User Interface to remove dependency on vision and integrate accessibility deeply within the system.

Read Case Study

What Makes MoonTouch Better?

Research process
Designed For Accessibility

MoonTouch replaces the GUI of the device and takes control natively. It interacts with users via audio-haptic feedback and Sticky Scroll. There's zero dependency on visual I/O. MoonTouch doesn't make a system accessible to users with visual impairments. It's a system designed for them!

Research process
Sticky Scroll

Sticky Scroll is a revolutionary navigation system that helps users navigate the new Non-Visual User Interface. It's concise, consistent, and easy to use! It has only three gestures and requires, at most, two fingers to use. The second one is only used occasionally.

Research process
Pro Minimalism

All the unnecessary metadata has either been removed or relocated. The phone speaks only what the users need to know - no jargon at all. Optimized data reduces audio feedback and increases comprehension. Users can now focus on what's important.

And That's Not All, MoonTouch...
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Reduces Cognitive Load

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Increases Comprehension

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High Degree of Autonomy

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Reduces Time Required to Perform Tasks

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Reduces Effort Required to Perform Tasks

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Supports All Degrees of Visual Impairments

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Improves Interaction Quality

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Can be Used by Everyone

Hear From The Users

Ty'wayne

Using MoonTouch is pretty simple. Minimal gestures make it consistent and very easy to learn.

Marco

All the information in MoonTouch is broken down into individual parts and lists. It makes doing things easier and faster.

Hima

Love the new navigation system. Everything is controlled by just two gestures and you don't even have to lift your finger off the screen. Definitely makes it easier to remember where you are and what are you doing on the phone.

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